AGIL-PMS : All-in-One Hotel Management Powered by Odoo 

Integrated Hotel CRM

Build lasting relationships with your customers and increase your bookings with the hotel CRM integrated into AGIL-PMS. Centrally manage your contacts and communicate effectively with them at every stage of their customer journey.

Key tools for optimized customer relationship management :

• Centralized Contact Record: Keep all your customer and prospect information in one place, making it easy to track and personalize your interactions.
• Integrated Multi-Channel Communication: Contact your customers via e-mail directly from the PMS or organize video conferences for more personalized exchanges, thereby strengthening your relationship.
• Easily create and send professional :  Easily create and send professional quotes for accommodations, events, or custom requests, helping you turn inquiries into confirmed bookings.
• Sales Cycle Tracking : Efficiently manage the entire process from quote requests to acceptance and online signature, to optimize your conversion rate.
• Collection and Utilization of Customer Preferences : Easily record and access your customers’ preferences to personalize their offers and provide a memorable stay, encouraging customer loyalty.
• Stay Simulation Tools : Provide your prospects with interactive tools on your website or during conversations, enabling them to visualize and personalize their future hotel experience.
• Segmentation and Targeting : Organize your client database based on their characteristics and preferences, enabling more targeted and effective marketing campaigns..
• Interaction History : Gain access to a comprehensive record of all communications with each client, providing valuable context for more relevant future interactions.

With AGIL-PMS Hotel CRM , turn every interaction into an opportunity to strengthen client relationships and boost your revenue.

​Back Office for Reservations

Our Reservation Back Office offers full visibility and complete control over your planning :

• Automatic Import of OTA Reservations : Easily import reservations from platforms like Booking.com, Expedia, and Airbnb, saving time and ensuring smooth operations.
• Centralized Availability Planning : Gain an immediate overview of room availability, simplifying inventory control and helping you optimize occupancy.
• Arrival and Departure Management : Track guest arrivals and departures with precision, ensuring smooth check-ins and excellent service.
• Cancellation & No-Show Management : Manage cancellations and no-shows smoothly, with real-time updates to your planning and minimize potential losses.
• Filtering by Booking Source : Analyze the performance of your distribution channels (OTA, Booking Engine, Corporate, etc.) with a well-organized and segmented booking overview.
• Complete Overview : Get a real-time, clear overview of all your reservations, allowing you to make strategic decisions to increase your revenue.

AGIL-PMS Reservation Back Office makes online booking management easier and helps optimize your reception team’s efficiency, leading to smoother operations.

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Guest in House

Enhance the experience of your guests from the moment they step into your hotel with AGIL-PMS’s Guest in House features. Efficiently manage each detail of their stay, from assigning rooms to processing the final invoice.

Key Features for Effective On-Site Guest Management :

• Flexible Room Assignment : Automatically assign rooms according to your predefined rules or choose manual assignment for a more personalized guest experience.
• Guest Account Management : Create individual accounts for each guest, as well as master group accounts for multi-booking reservations, ensuring seamless expense tracking.
• Streamlined Transfer of POS Extras : Easily transfer charges from various points of sale (restaurant, bar, spa, etc.) to guest accounts, ensuring accurate and efficient billing.
• Simplified Inter-Account Transfers : Seamlessly transfer services between various guest accounts with smooth and accurate management.
• Separate Management of Stay and Board Fees : Manage and clearly visualize accommodation and meal plan fees for precise and transparent invoicing.
• Management of Room Changes and Stay Extensions : Effortlessly manage room changes and stay extensions, ensuring automatic updates to the information.
• Personalized Payment Methods : Gérez différents modes de prise en charge (paiement direct, facturation à un tiers, etc.) selon les besoins de vos clients ou de vos accords commerciaux.
• Gestion des Déposits et Limites de Crédit : Efficiently manage multiple payment modes (direct payment, third-party invoicing, etc.) based on your clients' preferences or commercial agreements.
• Full Transaction Traceability : Maintain a comprehensive record of all operations on client accounts to ensure strict financial management and swift handling of disputes.
• Precise and Personalized Invoicing : Generate invoices with clarity and precision that meet the specific needs of each client.
• Simple and Secure Payment Management : Easily handle payments via multiple methods while ensuring the security of all transactions.

With AGIL-PMS' Guest in House Feature, provide a personalized and efficient service, boosting guest satisfaction while optimizing the operational management of your property.

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Night Audit: A simple and streamlined end-of-day closing process

Securely and easily close each day with  AGIL-PMS’s simplified  and rationalized Night Audit process . Generate relevant reports  nd perform essential audits in just a few clear steps :

• Key Information Audit : Verify the integrity of booking data, rates, and customer information.
• Departures and Arrivals Audit : Confirm the consistency between scheduled and actual departures, and prepare the following day's arrivals.
• Automated No-Show Declaration : Easily identify and report no-shows for accurate management of occupancy and billing.
• Centralized POS Control : Audit transactions across all your points of sale (restaurant, bar, etc.) for accurate financial reconciliation. 
• Night Rate Calculation and Publication :  Automatically calculate and apply rates for the next night, taking into account both reservations and promotions. 
• Relevant Report Generation : Automatically receive clear and relevant reports on daily activities , simplifying decision-making and performance tracking.

With AGIL-PMS's Night Audit, optimize your day-end closure process, save time, and ensure the reliability of your data 

Control your hotel’s purchasing, stock, and supply management

Optimize your supply chain and reduce operational costs with the integrated Purchasing, Inventory, and Procurement features of AGIL-PMS. 

From purchase order creation to inventory management, our solution offers you complete control over your resources.

Our management solution allows you to :

• Centralized Supplier Management : Keep a complete database of your suppliers, with their contact details, pricing, and payment terms.
• Simplified Purchase Order Creation : Quickly generate accurate and professional purchase orders, following the necessary approvals.
• Procurement Tracking : Monitor the progress of your orders from confirmation to delivery, ensuring a continuous supply flow.
• Optimized Inventory Management : Track your stock levels in real-time, set alert thresholds to prevent stockouts or overstocking, and optimize your storage costs.
• Accurate and Fast Inventory : Perform regular, efficient inventories to ensure consistency between physical stock and system data.
• Stock Valuation : Get a precise evaluation of your stock value for improved financial management.
• Purchase Cost Analysis : Analyze your expenses by supplier, product, and period to identify opportunities for cost reduction.
• Accounting Integration : Simplify your accounting workflow through the integration of purchase and stock data.
• Supply Management for Different Departments : Manage the specific supply needs of each department in your hotel (kitchen, housekeeping, maintenance, etc.).

With AGIL-PMS's Purchasing, Inventory, and Supply Management feature, optimize your supply chain, reduce costs, and ensure the availability of the resources needed to keep your operations running smoothly.

Complete Accounting and Financial Management

Ensure efficient and precise financial management for your hotel with AGIL-PMS's integrated Accounting & Finance module. From POS closure to bank reconciliation, our module offers the necessary tools for rigorous financial tracking.

Our Accounting & Finance solution enables you to

• Efficient Point of Sale Closure : Simplify and secure the closure of all your sales points (restaurant, bar, shop, etc.), ensuring the accuracy of daily revenues.
• Rigorous Debtor Management : Track customer accounts, manage pending invoices, and optimize your collections to maintain a healthy cash flow.
• Automated Bank Reconciliation : Simplify the bank reconciliation process by automatically comparing your internal transactions with your bank statements, quickly spotting any discrepancies.
• Cash Register Management : Easily track and record all cash transactions in your establishment with a clear and well-organized cash register system.
• Integration with Your Accounting System : Facilitate the transfer of financial data to your accounting software, ensuring comprehensive and consistent financial management.
• Key Financial Report Generation : Access essential financial reports (income statements, balance sheets, etc.) to analyze your establishment's performance and make informed decisions.
• Tracking Key Performance Indicators (KPIs) : Monitor the key financial indicators for your hospitality business and identify trends and opportunities for improvement.

Using the Accounting & Finance feature of AGILE-PMS, take control of your finances, optimize management, and ensure the sustainability of your establishment.

Efficient Intervention Management with AGIL-PMS

Keep your hotel running smoothly and ensure guest comfort with AGIL-PMS’s Technical Intervention Management feature.

Centralize maintenance request management, optimize your technical teams’ allocation, and track intervention status in real time.

Our Technical Intervention Management system allows you to :

• Request Centralization : Enable your staff (reception, housekeeping, etc.) to easily report technical issues through a single interface, ensuring prompt handling.
• Request Creation and Assignment : Generate detailed intervention requests with problem descriptions, locations, and urgency levels, then assign them to the appropriate technical teams.
• Real-Time Progress Tracking : View the status of each intervention (pending, in progress, completed) and monitor the progress of your technical teams.
• Intervention Planning and Prioritization : Efficiently organize your technical teams’ work based on request priority and resource availability.
• Optimized Internal Communication : Facilitate communication between departments and technical teams for fast and coordinated problem resolution.
• Intervention History : Maintain a complete record of all technical interventions, enabling identification of recurring issues and improvement of preventive maintenance.
• Equipment and Preventive Maintenance Management : Monitor the condition of your equipment, schedule preventive maintenance operations, and reduce the risk of unexpected breakdowns.
• Reporting and Analysis : Access reports on the most frequent types of interventions, resolution times, and the performance of your technical teams to help optimize your processes.
• Enhancing Customer Satisfaction : Fast and efficient maintenance reduces guest inconvenience, improve their overall experience, and eliminate negative reviews.

With AGIL-PMS’s Technical Intervention Management feature, optimize your hotel maintenance, enhance internal communication, and ensure a comfortable, seamless and comfortable stay for your guests.